Store Operations & Repair Support Associate

LVMH Group; San Francisco (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

RIMOWA Retail Support Associate at LVMH Group assists the store team with daily operations to drive productivity and performance. You will manage shipments, help with year-end counts, and ensure stock areas are neat while supporting repairs and client interactions.

Responsibilities include assisting on the sales floor, processing transfers, and using the R-client tool to engage clients about repairs or new products. Flexibility for varied hours is expected.

Qualifications

• Must have a High School diploma or equivalent.
• Detail oriented with a focus on accuracy and efficiency.
• Professional, strong verbal and written communication skills.
• Ability to lift up to 25 lbs repeatedly and perform physical tasks.
• Flexible availability, including nights, holidays, and weekends.

Responsibilities

• Assist store team with operational duties to boost productivity.
• Monitor shipments flow and resolve discrepancies promptly.
• Support year-end inventory counts and preparation.
• Determine shipping methods and complete related paperwork as needed.
• Keep stock areas neat, clean, and orderly per company standards.
• Perform basic luggage repairs using small hand tools.
• Box counts and validation against bills of lading; report discrepancies.
• Assist selling floor with product placement and stock recovery.
• Receive merchandise onto selling floor and ensure accurate product placement.
• Maintain fully stocked cash wraps with necessary supplies.
• Connect with clients regarding repairs and propose new products via the R-client tool.
• Handle new projects as directed by management.

Skills

Detail oriented

Strong communication

Team player

Physical stamina

Education

High School diploma or equivalent

Job description

RIMOWA Retail Support Associate at LVMH Group assists the store team with daily operations to drive productivity and performance. You will manage shipments, help with year-end counts, and ensure stock areas are neat while supporting repairs and client interactions.

Responsibilities include assisting on the sales floor, processing transfers, and using the R-client tool to engage clients about repairs or new products. Flexibility for varied hours is expected.