Retail Operations & Client Support Associate

RIMOWA GmbH; San Francisco, Northern (CA, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

RIMOWA GmbH in San Francisco seeks a detail-oriented Store Associate to support daily store operations and customer service. You will report to the Store Manager and help manage shipments, inventory counts, and product placement on the selling floor. Basic luggage repairs may be required using small hand tools.

The role requires flexibility with hours, strong communication skills, and the ability to lift up to 25 lbs. You will assist client advisors and handle various store projects as needed.

Qualifications

• High School diploma or equivalent.
• Detail oriented and task focused.
• Professional, strong communication skills both verbal and written.
• Excellent problem solving, positive attitude, team player.
• Ability to work varied hours including nights, holidays, weekends.
• Must be able to lift large boxes up to 25 lbs repeatedly.

Responsibilities

• Reports to Store Manager ensuring work duties are accurately performed.
• Monitors the flow of all shipments and ensures prompt follow up with discrepancies.
• Assist with yearend inventory counts including preparation.
• Determine appropriate methods of shipping and prepare relevant paperwork as needed.
• Ensure all stock areas are neat, clean and orderly per company standard.
• Responsible for completing basic luggage repairs using small hand tools.
• Perform box counts and validate against bills of lading, reporting discrepancies, shortages or damages.
• Assist selling floor with product placement and stock recovery.
• Complete transfer forms.
• Receive merchandise onto selling floor.
• Ensure cash wraps are fully stocked with operational supplies.
• Ensure accurate tracking and placement of all paid goods.
• Perform deliveries as requested.
• Assist client advisors on the sales floor as needed.
• Handle any new projects as required by management.

Skills

Attention to detail

Communication skills

Problem solving

Team player

Flexibility with hours

Physical fitness

Education

High School diploma or equivalent

Tools

R-client tool

Job description

RIMOWA GmbH in San Francisco seeks a detail-oriented Store Associate to support daily store operations and customer service. You will report to the Store Manager and help manage shipments, inventory counts, and product placement on the selling floor. Basic luggage repairs may be required using small hand tools.

The role requires flexibility with hours, strong communication skills, and the ability to lift up to 25 lbs. You will assist client advisors and handle various store projects as needed.