Sales Supervisor: Clienteling & Store Performance

LVMH Group; Beverly Hills (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

RIMOWA Sales Supervisor at LVMH oversees store productivity and performance, guiding the team in service and operations. The role emphasizes sales targets, clienteling, and collaboration with management to execute marketing initiatives and training, while maintaining exceptional customer service and store standards.

Ideal candidates are detail oriented with strong communication, problem-solving abilities, and flexibility to work varied hours.

Qualifications

• High School diploma or equivalent.
• Detail oriented and task driven.
• Professional, strong verbal and written communication.
• Excellent problem-solving and a positive, team-oriented attitude.
• Ability to work varied hours including nights, weekends and holidays.
• Selling skills to meet monthly personal sales goals.
• Customer-focused with ability to build client relationships via clienteling.
• Ability to learn and convey product information effectively.

Responsibilities

• Achieves monthly and annual sales targets by utilizing in-depth, updated product knowledge, selling and customer service skills.
• Maintains client book and regularly follows up with clients and meets monthly clienteling sales goals.
• Assists Boutique Manager with execution of store marketing initiatives.
• Assists in training efforts and KPI management for sales team.
• Provides superior customer service and leads sales staff in partnership with store management.
• Processes customer repairs when requested.
• Understands and adheres to all store operational procedures including opening/closing, inventory display and presentation guidelines, shipping/receiving policies.
• Ensures facility maintenance, presentation and organization.
• Exhibits proficiency in computer programs used by the Company.

Skills

Detail oriented

Task focused

Communication skills

Problem solving

Team player

Sales skills

Clienteling

Product knowledge conveyance

Education

High School diploma

Tools

Computer programs

Job description

RIMOWA Sales Supervisor at LVMH oversees store productivity and performance, guiding the team in service and operations. The role emphasizes sales targets, clienteling, and collaboration with management to execute marketing initiatives and training, while maintaining exceptional customer service and store standards.

Ideal candidates are detail oriented with strong communication, problem-solving abilities, and flexibility to work varied hours.