Store Operations & People Leader

Lids; Louisville (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee discounts and perks.

Career development opportunities and专业

Professional training programs.

Early Wage Access options

Job summary

Lids is seeking an Assistant Store Manager in Louisville, KY to lead daily store operations, coach a high-performing team, and drive sales while maintaining exceptional customer service. You will manage scheduling, training, and store compliance, ensuring a welcoming environment consistent with Lids brand standards.

The role emphasizes coaching teammates, executing merchandising strategies, safeguarding assets, and achieving store KPIs in a fast-paced retail setting.

Qualifications

• Experience leading store teams and delivering results.
• Ability to train and develop staff and manage schedules.
• Strong customer service, sales, and problem-solving skills.

Responsibilities

• Lead selling strategy to achieve KPIs and deliver exceptional customer service.
• Resolve customer issues promptly and professionally.
• Oversee scheduling, staffing, and training of store personnel.

Skills

People management

Training & development

Scheduling

Disciplinary procedures

Recruiting

Customer service

Sales strategy

Conflict resolution

Cash handling

Inventory control

Facilities management

POS systems

Merchandising

Visual merchandising

Product counts

Price changes

Teamwork

Independent work

Tools

MPOS

Lids Custom

Job description

Lids is seeking an Assistant Store Manager in Louisville, KY to lead daily store operations, coach a high-performing team, and drive sales while maintaining exceptional customer service. You will manage scheduling, training, and store compliance, ensuring a welcoming environment consistent with Lids brand standards.

The role emphasizes coaching teammates, executing merchandising strategies, safeguarding assets, and achieving store KPIs in a fast-paced retail setting.