Store Operations & Merchandising Leader

Kohl's; Hilliard (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

Kohl's is seeking an Operations Manager or Merchandising Manager in a retail store setting in Ohio. You will oversee store operations and merchandising, coach associates, and drive sales and profitability with focus on consistent execution and efficiency.

You will manage stockroom, replenishment, pricing, and customer service at the point of sale while upholding brand standards and store policies. Strong leadership and communication are required.

Qualifications

• Experience supervising teams or associates and coaching to achieve daily goals
• Excellent verbal and written communication and interpersonal skills
• Strong decision-making and problem-solving abilities for quick choices
• Proven people management skills and talent development
• Flexible availability including days, nights, weekends and holidays

Responsibilities

• Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment
• Drive accuracy through completion of directives such as merchandise disposition practices
• Maintain appropriate levels of product on the sales floor through floor replenishment planning
• Lead point-of-sale and customer service to deliver fast, effective service and strong customer experience
• Ensure merchandising standards follow visual directions and adapt to layout and store needs
• Direct training of associates on merchandising direction to brand standards
• Lead pricing activities and ensure ticketing and sign changes are accurate
• Support loss prevention by educating staff and monitoring daily activity
• Manage training for new hires on inventory, productivity and merchandising standards

Skills

Leadership

Customer service

Communication

Decision making

People management

Education

College degree or equivalent

Job description

Kohl's is seeking an Operations Manager or Merchandising Manager in a retail store setting in Ohio. You will oversee store operations and merchandising, coach associates, and drive sales and profitability with focus on consistent execution and efficiency.

You will manage stockroom, replenishment, pricing, and customer service at the point of sale while upholding brand standards and store policies. Strong leadership and communication are required.