Store Operations Leader – Wireless Retail

Icon Fitness; Vinton, Northern (VA, KY); Hybrid; USD 31,000 - 41,000; Full time

Job summary

Exclusive Wireless, Inc. seeks a T-Mobile Retail Store and Operations Manager in Virginia to lead a sales team, coach staff, and ensure top customer service. The role emphasizes achieving sales goals, managing daily store operations, and implementing improvement plans across the team.

The candidate will train and motivate staff, conduct coaching sessions, and coordinate advertising and community activities to grow revenue and customer satisfaction.

Qualifications

• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales).
• Two (2) years of recruiting, hiring, and developing successful store sales teams.
• The ability to stand for long periods of time.
• Achieve sales, profit goals and proactively analyze business needs, identify opportunities, and create/execute improvement plans.

Responsibilities

• Coaching, leading and training your sales team to provide the best customer service experience.
• Hold one-on-one coaching sessions and motivate staff to achieve business and individual goals.
• Lead market activities and drive store performance to meet targets.

Skills

Retail sales management

Recruiting & development

Team leadership

Communication

Job description

Exclusive Wireless, Inc. seeks a T-Mobile Retail Store and Operations Manager in Virginia to lead a sales team, coach staff, and ensure top customer service. The role emphasizes achieving sales goals, managing daily store operations, and implementing improvement plans across the team.

The candidate will train and motivate staff, conduct coaching sessions, and coordinate advertising and community activities to grow revenue and customer satisfaction.