Retail Store Operations Leader — Drive Sales & Service

Exclusive Wireless, Inc.; Kentucky; On-site; USD 36,000 - 64,000; Full time

Job summary

Exclusive Wireless, Inc. is seeking a Retail Store and Operations Manager in Kentucky to lead store performance and coach a dynamic sales team.

You will drive customer service excellence, manage daily operations, and ensure targets are met in a fast-paced wireless retail environment. You will recruit, train, and develop staff, optimize store processes, and collaborate with leadership to implement promotional campaigns.

Qualifications

• Minimum of 2 years retail sales management experience.
• Experience recruiting and developing store sales teams.
• Ability to stand for long periods.
• Flexibility to work evenings, weekends, and holidays.
• Capacity to lift up to 20 lbs.

Responsibilities

• Coach, lead and train the sales team to deliver outstanding customer service.
• Hold one-on-one coaching sessions and motivate staff to hit goals.
• Analyze business needs and create improvement plans.
• Market and advertise store activities.

Skills

Retail management

Sales leadership

Hiring & development

Staff coaching

Job description

Exclusive Wireless, Inc. is seeking a Retail Store and Operations Manager in Kentucky to lead store performance and coach a dynamic sales team.

You will drive customer service excellence, manage daily operations, and ensure targets are met in a fast-paced wireless retail environment. You will recruit, train, and develop staff, optimize store processes, and collaborate with leadership to implement promotional campaigns.