Store & Operations Manager — Lead Teams & Service

Icon Fitness; Sequim, Northern (WA, KY); Hybrid; USD 41,000 - 50,000; Full time

Job summary

Exclusive Wireless, Inc. in Sequim, WA is seeking a Retail Store and Operations Manager to lead a sales team and drive excellent customer service. The role emphasizes coaching, training, and recruiting to build a high-performing store that meets sales and profitability goals.

You will supervise daily store operations, implement improvements, and ensure staff are motivated to deliver a superior shopping experience while representing the T-Mobile brand with integrity and energy.

Qualifications

• 2+ years retail sales management experience.
• 2+ years recruiting, hiring, and developing store sales teams.
• Able to stand for long periods and lift up to 20 lbs; available evenings, weekends, and holidays.

Responsibilities

• Coach, lead and train the sales team to deliver the best customer service experience.
• Hold one-on-one coaching sessions and motivate staff to achieve business and individual goals.
• Achieve sales and profit goals; analyze business needs and implement improvement plans.
• Market and advertise activities.

Skills

Retail sales management

Team recruitment & development

Staff coaching & motivation

Leadership communication

Lift up to 20 lbs

Long hours standing

Evenings/weekends/holidays

Job description

Exclusive Wireless, Inc. in Sequim, WA is seeking a Retail Store and Operations Manager to lead a sales team and drive excellent customer service. The role emphasizes coaching, training, and recruiting to build a high-performing store that meets sales and profitability goals.

You will supervise daily store operations, implement improvements, and ensure staff are motivated to deliver a superior shopping experience while representing the T-Mobile brand with integrity and energy.