Store Operations Leader — Stockroom & Omnichannel

Inditex; Honolulu (HI); On-site; USD 55,000 - 74,000; Full time

Benefits offered by this job

Employee discount 25%

Tuition reimbursement

Language courses

Health benefits

Paid time off

401(k) plan with company match

Uniform provided

Commuter benefits

Career growth opportunities

Job summary

Zara is seeking an Operations Manager in Honolulu to lead store operations focusing on the stockroom and ensuring service excellence for sales and customers. You will drive stock handling, replenishment, and omnichannel workflows while coordinating with the Sales Manager and Head of Store Operations.

Ideal candidates are dynamic, analytical, and capable of organizing and executing tasks, with strong KPI-driven mindset and team training responsibilities.

Responsibilities

• Help the Head of store Operations organize store operations based on operational KPIs to optimize and improve performance.
• Manage warehouse stock and merchandise flows taking into account the criteria of the Sales Manager.
• Execute the replenishment and verify its location in the plant.
• Supervise the back processes: checkout, fitting rooms, size collection and online collection, so that they are executed well and provide good customer service.
• Run omnichannel-related processes (SINT, IPOD, STORE MODE, CC).
• Help Head of store operations manager implement new projects and operational updates.
• Assist Head of store operations manager, manage the external team.
• Use analytics tools and track KPIs to improve in-store processes.
• Supervise and take responsibility for the operation of store devices and track technology incidents.
• Continuous communication and feedback with your supervisor (Head of store operations manager) and all teams within the store (section managers, experts, specialists)
• Continuously train teams in their area.
• Help Head of store operations manager develop the store's operational team.

Skills

Analytical mindset

Organizational skills

Team leadership

Operational excellence

Tools

Analytics tools

Job description

Zara is seeking an Operations Manager in Honolulu to lead store operations focusing on the stockroom and ensuring service excellence for sales and customers. You will drive stock handling, replenishment, and omnichannel workflows while coordinating with the Sales Manager and Head of Store Operations.

Ideal candidates are dynamic, analytical, and capable of organizing and executing tasks, with strong KPI-driven mindset and team training responsibilities.