Store Operations Leader - Sales & Customer Experience

Ashley Stewart, Inc.; Eddystone (Delaware County); On-site; USD 42,000 - 58,000; Full time

Job summary

Ashley Stewart is seeking an Assistant Manager to oversee daily store operations, merchandising and staff during shifts. The role supports the Store Manager, drives sales, and ensures exceptional customer service while maintaining brand standards.

Responsibilities include scheduling, visual merchandising, staff development, and community outreach to grow the business. The position demands strong communication, teamwork, and accountability within a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• 2–3 years retail experience; 1 year supervisory preferred.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills.
• Ability to apply retail math principles.
• Excellent computer skills and ability to use a POS system.
• High level of initiative and accountability.
• Proven ability to prioritize multiple initiatives.
• Detail oriented; meets deadlines.

Responsibilities

• Drive sales to achieve and exceed financial plan.
• Assist Store Manager in evaluating the business and improve results.
• Assist in setting and monitoring store goals (individual, daily, weekly).
• Assist in managing store expenses.
• Ensure all funds and merchandise are handled according to policy.
• Assist in maintaining final report accountability for store operations.
• Assist with scheduling a minimum of 1 grass-root event per quarter.
• Effectively manage merchandise.
• Market externally to build the business.

Skills

Excellent communication

Interpersonal skills

Retail math

POS system proficiency

Initiative and accountability

Education

High school diploma or equivalent

Tools

POS system

Job description

Ashley Stewart is seeking an Assistant Manager to oversee daily store operations, merchandising and staff during shifts. The role supports the Store Manager, drives sales, and ensures exceptional customer service while maintaining brand standards.

Responsibilities include scheduling, visual merchandising, staff development, and community outreach to grow the business. The position demands strong communication, teamwork, and accountability within a fast-paced retail environment.