Store Operations Lead: Sales & Customer Experience

Ashley Stewart, Inc.; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Ashley Stewart in Birmingham, AL is seeking an Assistant Manager to oversee store operations during the shift, coach Sales Associates, and act as manager-on-duty in the Store Manager's absence.

The role focuses on driving sales, managing merchandising, and delivering exceptional customer service while supporting marketing initiatives and community engagement. Strong communication, leadership, and retail experience are essential.

Qualifications

• High school diploma or equivalent.
• 2–3 years retail experience.
• 1 year supervisory experience preferred.
• Excellent communication skills, both written and verbal.
• Ability to apply retail math principles.
• Excellent computer skills and ability to use a POS system.

Responsibilities

• Provide exceptional customer service and zone store for selling.
• Act as manager-on-duty in Store Manager's absence.
• Coach and develop Sales Associates.
• Assist in scheduling and merchandising displays.
• Maintain store standards and cleanliness.
• Monitor inventory and assist with supply orders.

Skills

Retail experience

Communication skills

Interpersonal skills

Time management

Leadership

Education

High school diploma or equivalent

Tools

POS system

Job description

Ashley Stewart in Birmingham, AL is seeking an Assistant Manager to oversee store operations during the shift, coach Sales Associates, and act as manager-on-duty in the Store Manager's absence.

The role focuses on driving sales, managing merchandising, and delivering exceptional customer service while supporting marketing initiatives and community engagement. Strong communication, leadership, and retail experience are essential.