Store Operations Leader: Profit & Service Excellence

MRINetwork; Ord (NE); On-site; USD 55,000 - 75,000; Full time

Job summary

MRINetwork in Ord, Nebraska is seeking a Store Manager to oversee the total operation of the assigned store location. The role focuses on profitability, service quality, and operational excellence.

The successful candidate will hire and train staff, manage schedules and budgets, monitor cash handling and compliance, and maintain a clean, organized store while delivering exceptional customer service.

Responsibilities

• Hires, disciplines, and terminates personnel with the involvement of the District Manager and Corporate Human Resource Department.
• Maintains labor within budget and posts a two-week schedule at least one week in advance.
• Oversees expenses and profitability to meet budget goals, including reviewing monthly P&L statements.
• Ensures all documentation is complete, accurate, and turned in on time
• Opens and closes shifts, including completing required paperwork.
• Makes certain customer needs are met and implement the company’s policy on customer service.
• Supervises cash control and bank deposits.
• Ensures customer needs are met in accordance with company service standards.
• Projects a positive attitude.
• Resolves customer, personnel, and equipment issues.
• Maintains store cleanliness, organization, and equipment in accordance with company standards.
• Ensures accurate ordering, stocking, and pricing of all products.
• Implements and reinforces company training programs.
• Supervises and trains personnel; including training associates on food handling, procedures and product standards.
• Ensures proper storage, dating, and temperature control of all food products.
• Ensures adequate staffing for all shifts.
• Completes performance and wage reviews in a timely manner.
• Ensures personnel meet uniform and appearance standards.
• Implements and enforces all company policies and procedures.
• Reports key operational issues to upper management.
• Maintains required operational records.
• Maintains a safe and healthy workplace.
• Conducts regular team meetings.
• Attends management and training meetings, as required.
• Provides excellent customer service.
• Reports for work in a timely manner when scheduled.

Job description

MRINetwork in Ord, Nebraska is seeking a Store Manager to oversee the total operation of the assigned store location. The role focuses on profitability, service quality, and operational excellence.

The successful candidate will hire and train staff, manage schedules and budgets, monitor cash handling and compliance, and maintain a clean, organized store while delivering exceptional customer service.