Store Operations Leader – Pets & Live Animals

Petsense by Tractor Supply; Madison Heights (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

Petsense by Tractor Supply seeks a store operations leader to serve as second in command to the Store Manager. You will lead the store and salon team, drive sales, ensure a safe and positive shopping experience, and model company policies.

The role requires retail leadership, experience with pet/live animals, and the ability to train Team Members, schedule staff, and manage live animals with care.

Qualifications

• Experience in retail leadership is required.
• Pet/live animal knowledge is strongly preferred.
• Supervisory experience is preferred.
• Must be at least 18 years old with a valid driver’s license.

Responsibilities

• Lead store and salon team, driving sales and profitability.
• Assist Store Manager with staffing, training, and scheduling.
• Act as store leader in Manager’s absence and ensure safe operations.
• Oversee merchandising, price changes, and plan-o-grams.
• Ensure excellent customer service and handle live animals with care.

Skills

Retail leadership

Customer service

Pet knowledge

Supervisory experience

Education

High school diploma

Job description

Petsense by Tractor Supply seeks a store operations leader to serve as second in command to the Store Manager. You will lead the store and salon team, drive sales, ensure a safe and positive shopping experience, and model company policies.

The role requires retail leadership, experience with pet/live animals, and the ability to train Team Members, schedule staff, and manage live animals with care.