Store Operations Leader: Pet Care & Merchandising

PetSmart; San Mateo (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart is seeking a Retail Operations Lead to drive store-level merchandising and inventory control while leading and developing the team. The role includes opening/closing duties, cash handling, and upholding store standards and pet-care operations.

Ideal candidates will have 2+ years in retail supervision, strong communication, and the ability to work evenings, weekends, and holidays. This full-time position offers growth opportunities within PetSmart’s service-focused culture.

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Full-time availability; evenings, weekends, and holidays as needed.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.
• Strong organizational skills and attention to detail for a visually appealing store.

Responsibilities

• Drive merchandising and inventory management to optimize store performance.
• Operate POS systems and handle cash transactions per policy.
• Lead and support associates, including training and development.
• Ensure store cleanliness, safety, and compliance with Policies and Procedures.

Skills

Proficiency in computer applications

Written and verbal communication

Pressure management

Organizational skills

Job description

PetSmart is seeking a Retail Operations Lead to drive store-level merchandising and inventory control while leading and developing the team. The role includes opening/closing duties, cash handling, and upholding store standards and pet-care operations.

Ideal candidates will have 2+ years in retail supervision, strong communication, and the ability to work evenings, weekends, and holidays. This full-time position offers growth opportunities within PetSmart’s service-focused culture.