Retail Operations Lead - Merchandising & Pet Care

PetSmart; Plainfield (IN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart is seeking a Retail Operations Lead to drive operational excellence in our stores, focusing on merchandising, inventory management, and pet care operations. The role includes opening/closing the store, supervising associates, and maintaining a safe, organized environment for customers and their pets.

The position requires 2+ years of supervisory retail experience, full-time availability (including evenings, weekends, and holidays), strong computer and communication skills, and a

Qualifications

• 2+ years of retail supervisory experience.
• Full-time availability; evenings, weekends, and holidays as needed.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.
• Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

Responsibilities

• Lead store operations and merchandising execution.
• Manage inventory, audits, and stock replenishment.
• Operate POS and ensure accurate cash handling.
• Coach and develop store associates, provide feedback.
• Maintain safe, clean, and customer-friendly store.

Skills

Retail leadership

Full-time availability

Computer proficiency

Communication skills

Pressure handling

Attention to detail

Job description

PetSmart is seeking a Retail Operations Lead to drive operational excellence in our stores, focusing on merchandising, inventory management, and pet care operations. The role includes opening/closing the store, supervising associates, and maintaining a safe, organized environment for customers and their pets.

The position requires 2+ years of supervisory retail experience, full-time availability (including evenings, weekends, and holidays), strong computer and communication skills, and a