Store Operations Leader: People & Performance

Ross Stores, Inc.; Rocky Mount (NC); On-site; USD 52,000 - 75,000; Full time

Job summary

Ross Stores, Inc. is seeking a Store Manager/Assistant Store Manager to oversee daily operations, lead the team, and ensure superior customer service.

You will coordinate payroll, scheduling, and compliance while driving sales, loss prevention, and store presentation. The role requires at least two years of retail management experience, strong English communication, and availability to work evenings and weekends.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Lead store operations as directed by Store Manager to meet Company standards.
• Assist in recruiting, training and developing non-exempt Associates.
• Manage payroll hours and scheduling to align with budget and trends.
• Ensure compliance with all state, local and federal regulations.
• Drive customer service programs and merchandise presentation through coaching.

Skills

Store leadership

Team supervision

Retail operations

English fluency

Scheduling

Job description

Ross Stores, Inc. is seeking a Store Manager/Assistant Store Manager to oversee daily operations, lead the team, and ensure superior customer service.

You will coordinate payroll, scheduling, and compliance while driving sales, loss prevention, and store presentation. The role requires at least two years of retail management experience, strong English communication, and availability to work evenings and weekends.