Store Operations Leader: People & Performance

Ross Stores; Mount Pleasant (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Ross Stores, Inc. is seeking a Store Manager in Wisconsin. You will lead all store operations, develop leadership, recruit and train associates, and ensure a friendly, easy to shop environment. You will manage the stockroom, front end and sales floor, while controlling expenses and driving sales.

The role requires 5+ years of store management experience, strong customer service, and the ability to train and coach staff. Evening and weekend work is expected.

Qualifications

• Five or more years of Store management experience in a retail environment.
• Fluency in English.
• Must lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Ensures proper scheduling of Associates to meet business objectives.
• Responsible for payroll administration including daily punch edits and payroll reporting.
• Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.

Skills

Store management

Customer service

Leadership

Training & development

Scheduling

Payroll

Tools

PDTs

Registers

POS system

Job description

Ross Stores, Inc. is seeking a Store Manager in Wisconsin. You will lead all store operations, develop leadership, recruit and train associates, and ensure a friendly, easy to shop environment. You will manage the stockroom, front end and sales floor, while controlling expenses and driving sales.

The role requires 5+ years of store management experience, strong customer service, and the ability to train and coach staff. Evening and weekend work is expected.