Store Operations Leader: Open/Close & Customer Experience

Belk; Orangeburg (SC); On-site; USD 17,000 - 21,000; Part time

Job summary

Belk in Orangeburg, SC is seeking a Key Holder to support opening and closing, drive in-store sales, and lead by example during shifts. As an hourly associate with leadership responsibilities, you will help ensure a smooth operation and a positive customer experience.

You will cover shifts, assist customers, approve POS transactions, stock, and communicate results to store leadership while upholding policies.

Qualifications

• Must participate in Service Excellence leadership training.
• Must be 18 or rising senior in high school.
• High School Diploma or GED equivalent.
• Experience in retail preferred.
• Excellent communication skills.
• Flexible schedule including mornings, evenings, weekends; close store 1-2 nights per week.
• Internal applicants: 12-18 months required employment to be considered.
• Internal applicants: In good standing and have a good or better performance appraisal.

Responsibilities

• Opens and/or closes the store following procedures.
• Covers open CSL shifts (no coaching required).
• Drives customer service during shifts.
• Approves select POS transactions to serve customers.
• Resolves customer service issues as needed.
• Promotes and sells products to ensure customer satisfaction.
• Ensures registers open/close, doors lock, alarms set.
• Supports store manager with daily operations.
• Communicates CSL walk results to leadership.
• Maintains consistency with company policies and standards.

Skills

Customer service

Leadership

Communication

Sales

Education

High School Diploma or GED

Tools

POS system

Job description

Belk in Orangeburg, SC is seeking a Key Holder to support opening and closing, drive in-store sales, and lead by example during shifts. As an hourly associate with leadership responsibilities, you will help ensure a smooth operation and a positive customer experience.

You will cover shifts, assist customers, approve POS transactions, stock, and communicate results to store leadership while upholding policies.