Customer-First Retail Sales Associate

belk; Greenville (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk in Greenville, SC is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, making product recommendations, and processing transactions. This hourly role drives sales and helps maintain store presentation.

You will greet customers, build relationships, apply suggestive selling, handle inquiries and returns, and support store operations while upholding asset protection and safety protocols.

Qualifications

• Demonstrated dedication to customer service and achieving store objectives.
• Ability to learn product knowledge and apply it to selling techniques.
• Strong communication and interpersonal skills to engage customers.

Responsibilities

• Demonstrate ownership in achieving personal goals and store objectives.
• Greet, engage, and assist customers warmly to provide personalized service.
• Apply suggestive selling techniques and offer product recommendations.
• Build genuine relationships with customers to foster loyalty.
• Process transactions accurately and efficiently, handle inquiries, returns, and concerns.
• Maintain Visual Merchandising and clean store areas, signage, and stock replenishment.
• Stay informed of products, promotions, policies, and store events to deliver accurate information.
• Contribute to a positive store culture by collaborating with teammates and sharing knowledge.
• Support store operations including fulfillment, pricing, and promotional sets.
• Follow asset protection, safety guidelines, and security protocols.

Skills

Customer service focus

Sales skills

Communication

Technology proficiency

Flexibility

Team collaboration

Job description

Belk in Greenville, SC is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, making product recommendations, and processing transactions. This hourly role drives sales and helps maintain store presentation.

You will greet customers, build relationships, apply suggestive selling, handle inquiries and returns, and support store operations while upholding asset protection and safety protocols.