Store Operations Leader: Inventory, Merch & Team Coach

Sephora USA, Inc; Baltimore (MD); In loco; USD 36.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare benefits

Descrizione del lavoro

Sephora Harbor East in Baltimore is hiring an Operations Leader to drive store operations, oversee inventory and merchandising, and coach the team to deliver an exceptional client experience.

You will lead the operations team, ensure efficient store runs, and support brand presentation while meeting store goals. This role emphasizes leadership, accountability, and a commitment to inclusive teamwork in a fast-paced retail environment.

Competenze

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Ability to lead, coach and develop teams to achieve goals.
• Strong attention to detail and organizational skills.
• Effective time management in a dynamic environment.

Mansioni

• Lead with impact: oversee inventory management, replenishment, order fulfillment and maintain standards.
• Drive brand presentation: lead visual merchandising, events, and store maintenance to drive sales.
• Support client experience: partner with team to deliver exceptional service and meet store goals.
• Coach and develop: train team members on processes, selling behaviors, performance metrics and initiatives.
• Foster inclusivity and teamwork: promote a culture of openness and empowerment.
• Uphold Sephora standards: follow policies and ensure a safe, enjoyable shopping experience.

Conoscenze

Leadership

Team coaching

Customer service

Communication

Operations management

Attention to detail

Time management

Problem solving

Physical ability

Descrizione del lavoro

Sephora Harbor East in Baltimore is hiring an Operations Leader to drive store operations, oversee inventory and merchandising, and coach the team to deliver an exceptional client experience.

You will lead the operations team, ensure efficient store runs, and support brand presentation while meeting store goals. This role emphasizes leadership, accountability, and a commitment to inclusive teamwork in a fast-paced retail environment.