Store Operations Leader in Training

truenorth Convenience Stores; Wilmington (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

True North oversees daily store operations, providing leadership through direction, goal setting, and feedback to ensure a fast, friendly guest experience. This role manages staffing, inventory, labor, cash controls, and maintenance to keep operations running smoothly.

The Assistant Manager serves as manager-on-duty during shifts, coaches CSRs, ensures policy compliance, and handles customer issues while maintaining high standards of service and store appearance.

Qualifications

• Must be available to work a minimum of 40 hours per week.
• Must possess and maintain a valid driver’s license and access to a reliable vehicle.
• Prior customer service or cashier experience.
• Previous supervisory experience preferred.

Responsibilities

• Provide active, visible floor leadership during shifts and support team members.
• Provide prompt, courteous customer service in line with standards.
• Accurately process customer transactions using POS systems.
• Maintain a clean, safe, and organized store environment.
• Perform food service tasks following safety and sanitation requirements.
• Act as manager-on-duty during shifts and oversee operations.

Skills

Team leadership

Customer service

Cash handling

Food service

Education

High school diploma or equivalent

Tools

POS system

Inventory management

Job description

True North oversees daily store operations, providing leadership through direction, goal setting, and feedback to ensure a fast, friendly guest experience. This role manages staffing, inventory, labor, cash controls, and maintenance to keep operations running smoothly.

The Assistant Manager serves as manager-on-duty during shifts, coaches CSRs, ensures policy compliance, and handles customer issues while maintaining high standards of service and store appearance.