Store Operations Leader – Health & Customer Experience

CVS Health; Lakewood (CA); On-site; USD 32,000 - 51,000; Full time

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team. You will lead store execution and performance while building consumer loyalty through exceptional customer service, reporting to the Store Manager.

This full-time role requires flexibility in scheduling and a proactive leadership approach. You will oversee staffing, training, and development, manage finances and inventory, and drive customer-centric initiatives.

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Strong communication, leadership, supervision, and influencing capabilities.
• Proficiency with computers and basic software.

Responsibilities

• Lead store team and communicate effectively with staff and supervisors.
• Support Store Manager with operational and service-improvement action plans.
• Ensure strong customer service culture and address customer questions and issues.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing skills

Education

High school diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team. You will lead store execution and performance while building consumer loyalty through exceptional customer service, reporting to the Store Manager.

This full-time role requires flexibility in scheduling and a proactive leadership approach. You will oversee staffing, training, and development, manage finances and inventory, and drive customer-centric initiatives.