Store Operations Leader - Guest Experience Champion

Smoothie King (SKFI); Streetsboro (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Smoothie King (SKFI) is looking for an Assistant General Manager (AGM) in Streetsboro, Ohio, to assist in leading the store team. The AGM will help enhance guest experience, manage store operations, and uphold brand standards.

Key responsibilities include assisting in team development, utilizing operational tools for excellence, and ensuring compliance with food safety guidelines. Ideal candidates should have a minimum of a high school diploma, at least 2 years of related experience, and excellent communication skills.

Qualifications

• Minimum 2 years’ experience as a shift lead in a restaurant or similar retail customer service business.
• Excellent written and verbal communication skills.
• Ability to manage cash activities and ensure food safety compliance.

Responsibilities

• Assist General Manager with hiring, developing, and leading the team.
• Use operational tools to achieve excellence.
• Implement local store marketing plans.

Skills

Customer service

Communication skills

Operational excellence

Team leadership

Education

High School Diploma or GED Equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Smoothie King (SKFI) is looking for an Assistant General Manager (AGM) in Streetsboro, Ohio, to assist in leading the store team. The AGM will help enhance guest experience, manage store operations, and uphold brand standards.

Key responsibilities include assisting in team development, utilizing operational tools for excellence, and ensuring compliance with food safety guidelines. Ideal candidates should have a minimum of a high school diploma, at least 2 years of related experience, and excellent communication skills.