Store Operations Leader - Guest Experience Champion

Smoothie King (SKFI); North Olmsted (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Smoothie King (SKFI) is seeking an Assistant General Manager (AGM) in North Olmsted, Ohio, to assist the General Manager in leading the team and maintaining an exceptional guest experience. The AGM will oversee hiring, operational excellence, and marketing strategies to drive store success.

The ideal candidate will have a minimum of a High School Diploma or GED, 2 years’ experience in a related role, and excellent communication skills. Join us in promoting a healthy, active lifestyle in your community.

Qualifications

• Minimum 2 years’ experience as a shift lead in a restaurant or similar type of retail customer service business.
• Excellent written and verbal communication skills.
• ServSafe Certification required.

Responsibilities

• Assist the General Manager with hiring, developing, and leading the team to provide a great guest experience.
• Manage cash activities for the store and ensure compliance with food safety guidelines.
• Drive implementation of company programs and communicate marketing strategies effectively.

Skills

Team leadership

Customer service

Communication

Operational excellence

Marketing strategies

Education

High School Diploma or GED Equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Smoothie King (SKFI) is seeking an Assistant General Manager (AGM) in North Olmsted, Ohio, to assist the General Manager in leading the team and maintaining an exceptional guest experience. The AGM will oversee hiring, operational excellence, and marketing strategies to drive store success.

The ideal candidate will have a minimum of a High School Diploma or GED, 2 years’ experience in a related role, and excellent communication skills. Join us in promoting a healthy, active lifestyle in your community.