Store Operations Lead & Guest Experience Champion

Smoothie King (SKFI); Nashville (TN); On-site; USD 40,000 - 50,000; Full time

Job summary

Smoothie King (SKFI) is looking for an Assistant General Manager (AGM) in Nashville, TN, who will support the General Manager in creating an exceptional guest experience. The AGM will oversee store operations, assist in hiring and team development, and ensure compliance with food safety guidelines.

Qualifications include a minimum of a High School Diploma, 2 years of restaurant or retail experience, and strong communication skills. The position involves varied hours, including evenings and weekends.

Qualifications

• Minimum 2 years’ experience as a shift lead in a restaurant or similar type of retail customer service business.
• ServSafe Certification required.
• Ability to work varied hours to effectively manage the store.

Responsibilities

• Assist the General Manager in hiring and developing the team.
• Use operational tools to achieve operational excellence.
• Ensure compliance with food safety guidelines.

Skills

Leadership

Communication

Operational Excellence

Customer Service

Marketing Campaigns

Education

High School Diploma or GED Equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Smoothie King (SKFI) is looking for an Assistant General Manager (AGM) in Nashville, TN, who will support the General Manager in creating an exceptional guest experience. The AGM will oversee store operations, assist in hiring and team development, and ensure compliance with food safety guidelines.

Qualifications include a minimum of a High School Diploma, 2 years of restaurant or retail experience, and strong communication skills. The position involves varied hours, including evenings and weekends.