Store Operations Leader: Guest Experience & Growth

Smoothie King (SKFI); Michigan; On-site; USD 45,000 - 60,000; Full time

Job summary

Smoothie King (SKFI) is looking for an Assistant General Manager to help lead a team dedicated to providing exceptional guest experiences. You will assist the General Manager in all aspects of store operations and ensure compliance with food safety guidelines.

Ideal candidates will have a minimum of 2 years of experience in customer service and hold a High School diploma. The role involves managing a team, driving marketing initiatives, and upholding brand standards for smooth operations.

Qualifications

• Minimum 2 years’ experience as a shift lead in a restaurant or similar type of retail customer service business.
• ServSafe Certification is required.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Assist in leading the team to create an exceptional Guest Experience.
• Manage cash activities and ensure compliance with food safety guidelines.
• Drive implementation of company programs and communicate promotions effectively.

Skills

Team Leadership

Customer Service

Communication

Operational Management

Education

High School Diploma or GED Equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Smoothie King (SKFI) is looking for an Assistant General Manager to help lead a team dedicated to providing exceptional guest experiences. You will assist the General Manager in all aspects of store operations and ensure compliance with food safety guidelines.

Ideal candidates will have a minimum of 2 years of experience in customer service and hold a High School diploma. The role involves managing a team, driving marketing initiatives, and upholding brand standards for smooth operations.