Store Operations Leader: Elevate Service & Sales

Kroger; Terre Haute (IN); On-site; USD 55,000 - 85,000; Full time

Job summary

Kroger is seeking an experienced store management professional to oversee multiple departments and assist in achieving store performance targets. The role emphasizes leadership, scheduling, HR duties, and maintaining Kroger’s standards for customer service and store operations.

The candidate should have prior retail management experience, strong supervision skills, and a track record of delivering results in a high-volume environment, with an emphasis on team development and safety.

Qualifications

• Retail management experience and knowledge of store operations.
• Staff supervision experience.
• Customer service focus and ability to lead a team.

Responsibilities

• Assist store manager in planning, implementing and executing merchandising/operating initiatives.
• Assist in scheduling, security, maintenance, safety, sanitation, ordering, and HR-related duties.
• Lead teams to achieve sales, wage and profit budgets and other targets.
• Communicate with associates about budgets, plans and performance feedback.
• Promote relationships with community organizations and union reps if applicable.
• Ensure compliance with laws and enterprise policies and supervise direct reports.

Skills

Retail management

Staff supervision

Customer service

Education

High school diploma/GED

Job description

Kroger is seeking an experienced store management professional to oversee multiple departments and assist in achieving store performance targets. The role emphasizes leadership, scheduling, HR duties, and maintaining Kroger’s standards for customer service and store operations.

The candidate should have prior retail management experience, strong supervision skills, and a track record of delivering results in a high-volume environment, with an emphasis on team development and safety.