Store Operations Leader — Elevate Experience & Growth

SEPHORA; Provo (UT); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora is seeking an Operations Leader at our store in Utah, focused on driving operational excellence and an outstanding client experience. You will run the operations team, oversee inventory, merchandising, and develop associates to perform at their best.

You will lead brand presentation, support promotional events, and ensure safety and adherence to Sephora standards. A strong track record in retail operations and team leadership is essential.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment while ensuring standards are met.
• Lead visual merchandising and store presentation to uphold Sephora branding and drive sales.
• Collaborate with the team to deliver exceptional client service and achieve store goals.
• Coach and develop team members to grow their careers and understand store processes and initiatives.
• Foster an inclusive team culture where everyone feels empowered.
• Follow Sephora policies and maintain a safe, enjoyable shopping environment.

Skills

Leadership

Team development

Communication

Time management

Attention to detail

Problem solving

Coaching

Job description

Sephora is seeking an Operations Leader at our store in Utah, focused on driving operational excellence and an outstanding client experience. You will run the operations team, oversee inventory, merchandising, and develop associates to perform at their best.

You will lead brand presentation, support promotional events, and ensure safety and adherence to Sephora standards. A strong track record in retail operations and team leadership is essential.