Retail Operations Leader: Elevate Store Performance

sephora.com; Lakewood (CO); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Inclusion & Belonging

Meaningful Rewards

Healthcare benefits

Job summary

Sephora is seeking an Operations Leader to drive operational excellence, ensuring the store runs smoothly and delivers an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best.

If you’re passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful at Sephora. Join a culture that values inclusivity, teamwork, and standards that uphold Sephora’s brand

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment, and ensure standards.
• Lead visual merchandising, promotions, and store maintenance to drive sales.
• Partner with the team to deliver exceptional service and meet store goals.
• Coach and develop team members to learn processes, selling behaviors, metrics.
• Foster inclusivity and teamwork to empower everyone.
• Uphold Sephora standards and ensure a safe, enjoyable shopping experience.

Skills

Leadership

Coaching

Communication

Time management

Problem-solving

Team motivation

Job description

Sephora is seeking an Operations Leader to drive operational excellence, ensuring the store runs smoothly and delivers an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best.

If you’re passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful at Sephora. Join a culture that values inclusivity, teamwork, and standards that uphold Sephora’s brand