Store Operations Leader: Elevate Customer Experience

1135 Kansas CVS Pharmacy, L.L.C.; United States; On-site; USD 23,000 - 33,000; Full time

Job summary

CVS Health is seeking an Operations Supervisor to join our store leadership team. You’ll drive store execution, supervise crew, greet customers, and coach colleagues to deliver superior service while upholding company policies.

In this full-time role, you’ll manage opening/closing procedures, coordinate merchandising, price items, stock shelves, and address customer questions with professionalism. Eligible benefits apply.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.
• Education High School diploma or equivalent preferred but not required.

Responsibilities

• Assist customers with questions, problems and complaints.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Price merchandise and stock shelves.
• Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise.
• Support the planning, execute the display and maintenance of off-shelf merchandise.
• Maintain customer/patient confidentiality.
• Provide colleagues personalized customer service feedback and coaching.

Skills

Deductive reasoning

Analytical skills

Advanced communication

Supervision

Influencing skills

Computer skills

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Supervisor to join our store leadership team. You’ll drive store execution, supervise crew, greet customers, and coach colleagues to deliver superior service while upholding company policies.

In this full-time role, you’ll manage opening/closing procedures, coordinate merchandising, price items, stock shelves, and address customer questions with professionalism. Eligible benefits apply.