Store Operations Leader - Customer Service & Receiving

Burlington Stores; Paramus (NJ); On-site; USD 44,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and-dis

Paid time off

401(k) plan

Job summary

Burlington Stores in Paramus, NJ is seeking an Operations Service Manager to lead Customer Service and Cashier teams and drive store performance. You will oversee receiving, inventory accuracy, asset protection and day-to-day operations, while coaching a team of supervisors and associates.

This role requires flexibility and strong leadership in a fast-paced environment. Join a dynamic off-price retailer known for value and career development, with opportunities to contribute to staffing,

Qualifications

• 3+ years of retail management or store operations experience.
• Experience in off-price / large-format retail.
• Flexible schedule including mornings, nights, weekends, holidays.
• Ability to lift and move boxes up to 40 lbs.
• Travel may be required.

Responsibilities

• Lead the Customer Service and Cashier teams and ensure policy compliance.
• Oversee receiving and inventory accuracy and asset protection.
• Act as Manager on Duty and drive store results.
• Support Store Manager with staffing, interviewing, training and succession planning.
• Communicate with District and Regional management.

Skills

Retail leadership

Team leadership

Scheduling software

Tools

Scheduling software

Job description

Burlington Stores in Paramus, NJ is seeking an Operations Service Manager to lead Customer Service and Cashier teams and drive store performance. You will oversee receiving, inventory accuracy, asset protection and day-to-day operations, while coaching a team of supervisors and associates.

This role requires flexibility and strong leadership in a fast-paced environment. Join a dynamic off-price retailer known for value and career development, with opportunities to contribute to staffing,