Store Operations Leader | Customer Focus & Team Training

Paylocity; Dyersville (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive 401K match

Paid time off (PTO)

Holidays

Birthday off with pay

Associate discount and other benefits

Health insurance

Dental insurance

Vision insurance

Flexible spending accounts

Short-term and long-term disability

Job summary

Theisen’s in Iowa is seeking an Assistant Store Manager to support the Store Manager in delivering great customer service, maintaining store appearance, and driving sales. You will help supervise staff, train associates, and ensure smooth daily operations.

This role emphasizes inventory control, adherence to safety and merchandising standards, and community involvement while offering leadership growth opportunities and a supportive team environment.

Qualifications

• Bachelor’s degree in business-related field preferred.
• Minimum 2 years of retail or managerial experience.
• Satisfactory completion of National Retail Hardware Association test within three months of starting.
• Valid driver’s license with clean driving record.

Responsibilities

• Interact, assist, and provide prompt attention to customers and associates throughout entire store.
• Assist store manager in maintaining and ensuring cleanliness and appearance of the store.
• May be required to perform tasks normally required of associates in every classification including, but not limited to, driving forklift, load outs, changing tires, and running cash registers.
• Perform daily walking tour of store to ensure all areas meet company standards and to assign duties.
• Produce timely results in areas not meeting company standards, and follow through on priorities.
• Observe needs of customers through merchandising, stock levels, prompt service, refunds and sales.
• Aid in maintaining all aspects of merchandising including but not limited to endcaps, displays, signing, facing, and cross merchandising.
• Provide training for associates as needed and help maintain a knowledgeable associate base.
• Aid in the supervision of all store personnel and notify manager of problems arising in the day-to-day operation of the store.
• Assist manager in maintaining proper staffing needs, follow hiring procedures, and maintain consistent disciplinary action as directed by manager.
• Play a role in Ad Set and maintenance.
• Learn manager responsibilities, such as operations, scheduling, training, personnel issues, etc.
• Responsible for inventory and order verification, and overseeing bank deposits when manager is not available.
• Perform various administration functions and open and close the store as needed.
• Be involved in the community in which the store serves and encourage others to get involved in non-profit organizations.
• Other duties as requested by management

Skills

Customer service

Leadership

Communication

Training

Education

Bachelor’s degree in business-related field preferred

Minimum 2 years of retail or managerial experience

Driver’s license

Tools

Microsoft Office (Word/Excel/Outlook/PowerPoint)

Job description

Theisen’s in Iowa is seeking an Assistant Store Manager to support the Store Manager in delivering great customer service, maintaining store appearance, and driving sales. You will help supervise staff, train associates, and ensure smooth daily operations.

This role emphasizes inventory control, adherence to safety and merchandising standards, and community involvement while offering leadership growth opportunities and a supportive team environment.