Store Operations Leader - Customer Experience & Inventory

Michaels; Bay Shore (NY); On-site; USD 36,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

Employee discounts

Job summary

Michaels in Bay Shore, NY is seeking a Store Lead to manage daily operations, drive sales and protect assets. You will supervise a trained team, ensure in-stock merchandising, and deliver a customer-centric shopping experience.

Responsibilities include leading scheduling, SOP adherence, truck unloading, KPI achievement, and Omni-channel processes to support store performance and guest satisfaction.

Qualifications

• Retail management leadership experience.
• Ability to lead inventory management and SOP compliance.
• Customer-focused leadership to deliver a friendly service.

Responsibilities

• Lead the operational processes to deliver sales and profits while protecting our assets.
• Provide a well merchandised and well in-stock store by leading and supporting inventory management processes.
• Lead a team of well-trained team members to deliver a customer centric shopping experience.
• Deliver friendly customer service.

Skills

Retail leadership

Job description

Michaels in Bay Shore, NY is seeking a Store Lead to manage daily operations, drive sales and protect assets. You will supervise a trained team, ensure in-stock merchandising, and deliver a customer-centric shopping experience.

Responsibilities include leading scheduling, SOP adherence, truck unloading, KPI achievement, and Omni-channel processes to support store performance and guest satisfaction.