Store Operations Leader — Customer Experience

FedEx Office and Print Services; Atlanta (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

FedEx Office and Print Services is seeking a Store Assistant Manager in Atlanta, Georgia. This role requires leadership in managing team operations, creating a positive customer experience, and training staff in a fast-paced environment.

Ideal candidates should have supervisory experience and excellent communication skills. Responsibilities include overseeing production processes, resolving customer complaints, and maintaining store operations in compliance with company policies.

Qualifications

• 1+ year of related experience, prior supervisory experience preferred.
• Ability to lift 55 pounds and stand during the entire shift.
• Effective communication skills with customers and team members.

Responsibilities

• Lead store business unit, ensuring positive customer experiences.
• Assist in oversight of team members and business operations.
• Manage store operations in the absence of the Store Manager.

Skills

Customer service

Team management

Time management

Communication

Problem-solving

Education

High School diploma or equivalent

Job description

FedEx Office and Print Services is seeking a Store Assistant Manager in Atlanta, Georgia. This role requires leadership in managing team operations, creating a positive customer experience, and training staff in a fast-paced environment.

Ideal candidates should have supervisory experience and excellent communication skills. Responsibilities include overseeing production processes, resolving customer complaints, and maintaining store operations in compliance with company policies.