Store Operations Leader — Customer-Driven Growth

1000 Alabama CVS Pharmacy, L.L.C.; Searsmont (ME); On-site; USD 51,577,000 - 80,231,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team in a role focused on executing store operations, driving performance, and building customer loyalty through excellent service. Under the Store Manager, you will lead a productive team, manage staffing, training, and financial performance while upholding safety and quality standards.

The position emphasizes supervision, effective communication, and proactive planning to improve service and store results, with shifts

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Advanced communication, leadership, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Lead others and work effectively with store crews.
• Supervise, assign and direct activities of the store's crew.
• Effectively communicate information to store crew and supervisors in an open and timely manner.
• Support Store Manager with actions plans for operational and service improvement.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture (greet, offer help, and thank).

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team in a role focused on executing store operations, driving performance, and building customer loyalty through excellent service. Under the Store Manager, you will lead a productive team, manage staffing, training, and financial performance while upholding safety and quality standards.

The position emphasizes supervision, effective communication, and proactive planning to improve service and store results, with shifts