Store Operations Leader: Drive Service & Growth

1155 Maryland CVS Pharmacy, L.L.C.

Baltimore (MD)

On-site

USD 26,000 - 40,000

Full time

2 days ago

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Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health is seeking an Operations Manager to join our Store Management team in a full‑time role. You will drive store execution and performance while building customer loyalty through exceptional service, under the Store Manager’s supervision.

Responsibilities include leading staff, overseeing sales and inventory, and ensuring financial discipline with a focus on safety and quality. The role requires flexible scheduling, strong leadership, and the ability to respond to urgent issues at the

Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.
Advanced communication skills, leadership, supervision, and influencing skill.
Ability to work a full‑time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

Management: Lead others and work effectively with store crews, supervise, assign and direct activities of the store’s crew, effectively communicate information to store crew and supervisors in an open and timely manner, support Store Manager with actions plans for operational and service improvement.
Customer Service: Assist customers with their questions, problems and complaints, promote CVS customer service culture (greet, offer help, and thank).