Store Operations Leader — People, Performance, Coffee

Ziggi’s Coffee, LLC; Denver (CO); On-site; USD 75,000 - 105,000; Full time

Job summary

Ziggi’s Coffee, LLC in Denver, CO is seeking a hands-on General Manager to oversee all store operations, lead a dynamic team, and set the tone for a welcoming guest experience.

You will coach and train staff, manage labor and schedules, monitor inventory and quality, and maintain food safety standards while driving metrics.

This role emphasizes culture, accountability, and growth of future leaders to sustain the store's success.

Qualifications

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Job description

Ziggi’s Coffee, LLC in Denver, CO is seeking a hands-on General Manager to oversee all store operations, lead a dynamic team, and set the tone for a welcoming guest experience.

You will coach and train staff, manage labor and schedules, monitor inventory and quality, and maintain food safety standards while driving metrics.

This role emphasizes culture, accountability, and growth of future leaders to sustain the store's success.