Store Operations Leader — Coaching & Impact

Goodwill Industries of San Diego County; Oceanside (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Goodwill Industries of San Diego County is seeking a Store Operations Assistant to support daily operations, training staff, and driving revenue in a busy retail environment. You will help with opening/closing, scheduling, and ensuring excellent customer service and pricing standards across the store network.

You will supervise and coach team members, participate in performance reviews, and help maintain safety, cleanliness, and organization while ensuring wage and hour compliance.

Qualifications

• Education: High School Graduate or GED.
• Experience: One to two years related experience.
• Computer skills: Basic computer skills, e-mail, internet; Microsoft Word and Excel.
• Certificates & Licenses: CA Driver's License with acceptable driving record.
• Forklift certification and pallet jack operation required.

Responsibilities

• Assist Store Manager with daily department operations and meet revenue/goals.
• Provide training and feedback to staff; motivate and develop team.
• Oversee opening/closing, schedules, planning and timely reporting.
• Maintain safe, clean, organized store with proper merchandising.
• Assist in wage/hour compliance and administration in manager's absence.

Skills

Customer service

Leadership

Staff training

Communication

Problem solving

Education

High School Diploma / GED

Tools

Microsoft Word

Microsoft Excel

Forklift operation

Pallet jack operation

Job description

Goodwill Industries of San Diego County is seeking a Store Operations Assistant to support daily operations, training staff, and driving revenue in a busy retail environment. You will help with opening/closing, scheduling, and ensuring excellent customer service and pricing standards across the store network.

You will supervise and coach team members, participate in performance reviews, and help maintain safety, cleanliness, and organization while ensuring wage and hour compliance.