Retail Store Leader: Inspire Teams & Drive Results

Goodwill Industries of San Diego County; San Diego (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Goodwill Industries of San Diego County is seeking a store supervisor to support daily operations, oversee staff, and ensure excellent customer service for donors and customers in a busy retail environment.

The role includes opening/closing the store, leading the team, and maintaining a clean, safe, and organized store while aligning with policies and procedures. Prior supervisory experience and a California driver's license are preferred.

Qualifications

• High School Diploma or GED preferred.
• One year of supervisory experience.
• Basic computer skills: Word, Excel, email, internet.
• CA Driver's License with acceptable driving record preferred.

Responsibilities

• Provide customer service to customers and donors and maintain positive interactions.
• Lead, train, and develop staff to meet productivity goals.
• Open/close the store and oversee daily production/retail operations.
• Keep store/department clean, safe, and organized with proper merchandise display.
• Assist in preparing schedules and performance evaluations.
• Document concerns and report issues to management promptly.
• Support organizational initiatives and store policies.

Skills

Customer service

Leadership

Staff training

Team motivation

Education

High School Diploma / GED

Tools

Microsoft Word

Microsoft Excel

Email

Job description

Goodwill Industries of San Diego County is seeking a store supervisor to support daily operations, oversee staff, and ensure excellent customer service for donors and customers in a busy retail environment.

The role includes opening/closing the store, leading the team, and maintaining a clean, safe, and organized store while aligning with policies and procedures. Prior supervisory experience and a California driver's license are preferred.