Store Operations Supervisor — Lead with Purpose

Goodwill Industries of San Diego County; Chula Vista (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Goodwill Industries of San Diego County seeks a Store Supervisor to help manage daily operations, open/close the store, oversee production and retail activities, and ensure policies are followed.

You will lead staff, deliver training, and foster a positive environment while focusing on accuracy in cash handling, sales reporting, and customer service. A HS diploma or GED and at least 1 year of supervisory retail experience are preferred.

Qualifications

• One year of supervisory experience.
• Retail experience preferred.
• High School Diploma or GED preferred.
• Basic computer skills including email, Word, and Excel.

Responsibilities

• Ensure excellent customer service is provided to customers and donors.
• Provides leadership, guidance, training and professional development in a positive environment to motivate staff, increase productivity, and achieve departmental goals.
• Engages the staff and creates a positive work environment where employment relationship matters are minimum. Assist in preparing performance evaluations, 5-minute goal setting conversations, and work schedules.
• Responsible for maintaining store/department in clean, safe and organized fashion with merchandise appropriately displayed.
• Documents and reports any concerns or issues in a prompt and timely manner to management.
• Performs other duties as assigned.
• Supports the implementation of organizational initiatives such as 4DX methodology.

Skills

Leadership

Customer service

Staff development

Schedule management

Cash handling

Education

HS Diploma or GED

Tools

Microsoft Word

Excel

Email

POS system

Job description

Goodwill Industries of San Diego County seeks a Store Supervisor to help manage daily operations, open/close the store, oversee production and retail activities, and ensure policies are followed.

You will lead staff, deliver training, and foster a positive environment while focusing on accuracy in cash handling, sales reporting, and customer service. A HS diploma or GED and at least 1 year of supervisory retail experience are preferred.