Store Operations Leader

Hy-Vee Inc; United States; On-site; USD 42,000 - 68,000; Full time

Job summary

Hy-Vee Inc in the United States is seeking a Service Manager to oversee store operations, supervise staff, and ensure customers receive prompt, friendly service.

You will manage schedules, handle customer issues, oversee merchandising, and coach employees to deliver results in a fast-paced retail environment.

The role emphasizes leadership, compliance with policies, and a commitment to delivering a safe, positive shopping experience.

Qualifications

• High school diploma or equivalent required.
• Two or more years of related work experience preferred.
• Ability to operate a delivery vehicle per DOT standards.
• Strong problem-solving and communication skills.

Responsibilities

• Provide prompt, friendly customer service and greet customers by name.
• Lead by example and maintain positive employee relations storewide.
• Plan and adjust work schedules; assign duties and monitor tasks.
• Supervise activities across departments or perform duties as needed.
• Handle customer issues promptly and professionally.
• Train staff on store policies and safety procedures.
• Evaluate performance and support promotions or transfers.

Skills

Customer service

Team leadership

Scheduling

Merchandising

Education

High school diploma

Job description

Hy-Vee Inc in the United States is seeking a Service Manager to oversee store operations, supervise staff, and ensure customers receive prompt, friendly service.

You will manage schedules, handle customer issues, oversee merchandising, and coach employees to deliver results in a fast-paced retail environment.

The role emphasizes leadership, compliance with policies, and a commitment to delivering a safe, positive shopping experience.