Store Operations Leader

Brookshire Grocery Company; Sterlington (LA); On-site; USD 50,000 - 70,000; Full time

Job summary

Brookshire Grocery Company (BGC) operates in several banners and has extensive store leadership needs across Texas, Louisiana, Arkansas, and Oklahoma. This role provides oversight to ensure a convenient, friendly, and clean shopping experience while guiding Service Specialists and delivering training.

The position emphasizes managing people, inventory, pricing, deposits, and customer service with a focus on safety, regulatory compliance, and process improvement.

Qualifications

• High school diploma or GED is required.
• Two or more years of related experience or an equivalent combination of experience and/or higher education.
• TABC/LACT/AATC certification required.
• Food Handler certification required.
• Fuel Operator C training required.
• Manager Food Safety certification required.
• AML certification required.
• HIPAA certification required.

Responsibilities

• Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding, and disciplining partners; scheduling, addressing complaints, and resolving problems.
• Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues.
• Checks inventory on trucks, unloads products, and ensures accuracy of inventory, product ordering, and associated paperwork.
• Opens/closes store as assigned, ensuring proper procedures are followed.
• Inspects product for quality control and food safety standards; adheres to all governmental product origin labeling.
• Prepares, makes, and verifies accuracy of store deposits and change orders. Balances register tills and remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
• Notifies Store Director of efficient process improvement opportunities.
• Verifies accurate pricing through communication with operations support and through the use of hand-held scanners.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with locating and selecting products.

Skills

Leadership

Communication

Multi-tasking

Confidentiality

Time management

Microsoft Office

Cash handling

Education

High school Diploma or GED

Two+ years of related experience or equivalent

TABC/LACT/AATC certification

Food Handler certification

Fuel Operator C training

Manager Food Safety certification

Anti-Money Laundering (AML) certification

HIPAA certification

Tools

WFM

SAP for reporting

Job description

Brookshire Grocery Company (BGC) operates in several banners and has extensive store leadership needs across Texas, Louisiana, Arkansas, and Oklahoma. This role provides oversight to ensure a convenient, friendly, and clean shopping experience while guiding Service Specialists and delivering training.

The position emphasizes managing people, inventory, pricing, deposits, and customer service with a focus on safety, regulatory compliance, and process improvement.