Ecommerce Supervisor: Growth‑Driven Ops & Team Leader

sdgoodwill; San Diego (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Goodwill in San Diego is seeking a Supervisory Operations role to assist the management team in daily operations, scheduling, payroll, and ensuring production and quality standards are met. The position emphasizes leading staff, coordinating training, and maintaining compliance with company policies.

The role requires BA/BS preference, at least 1 year supervisory experience, and a CA driver’s license with a valid insured vehicle. Work schedule is five days per week, including weekends.

Qualifications

• BA or BS preferred.
• Minimum of 1 year related supervisory experience.
• CA Driver's License and driving record acceptable by insurer; insured vehicle required.

Responsibilities

• Assist management in creating productive team environment and achieving department goals.
• Lead team huddles, assign and communicate daily tasks and trainings.
• Monitor performance and quality; take corrective actions as needed.
• Oversee time and attendance of staff; ensure policies followed.
• Ensure staff follow GISD policies and procedures; escalate issues.
• Maintain clean, safe, and well-maintained work area; report concerns promptly.
• Meet deadlines for performance evaluations, goal setting, and schedules.
• Address customer inquiries per department guidelines.
• Train new hires to meet department expectations.
• Open and close locations as required; perform other duties.

Skills

Leadership

Staff development

Performance monitoring

Communication

Education

BA or BS preferred

Job description

Goodwill in San Diego is seeking a Supervisory Operations role to assist the management team in daily operations, scheduling, payroll, and ensuring production and quality standards are met. The position emphasizes leading staff, coordinating training, and maintaining compliance with company policies.

The role requires BA/BS preference, at least 1 year supervisory experience, and a CA driver’s license with a valid insured vehicle. Work schedule is five days per week, including weekends.