Store Operations Leader

Floor & Decor Holdings Inc.; Dearborn (MI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bonus opportunities

Career advancement

401k match

Employee Stock Purchase Plan

Medical Insurance

Paid time off

Job summary

Floor & Decor is seeking a Store Operations Manager to lead day-to-day store performance, drive profitability, and uphold brand standards. You will oversee inventory, scheduling, training, and safety programs while collaborating with leadership to deliver an exceptional customer experience.

The role requires 3–5 years of retail management, strong leadership, and excellent communication skills. This on-site position offers growth opportunities and a fast-paced environment within our Michigan

Qualifications

• 3-5 years retail management experience and proven ability direct operations
• Ability to perform in a high volume, highly complex location
• Ability to demonstrate initiative and be a self-starter
• Demonstrated proficiency in recruiting, hiring, and training associates
• Excellent communication, interpersonal and analytical skills
• Ability to exercise independent discretion and judgment in managing a fast-paced environment adapting to change with a sense of urgency
• Must possess excellent customer service skills and work well under pressure

Responsibilities

• Read and review a profit and loss statement to identify areas of improvement
• Utilize computer and point of sale systems to maintain accurate inventory and manage the cycle count process
• Maintain inventory integrity by supervising the cycle count and inventory counting processes
• Assist the General Manager in handling store level human resources or loss prevention issues as necessary
• Coordinate facility management to guarantee the safety and security of customers and employees
• Assist the General Manager in staying within budget with respect to controllable expenses and drive profitability
• Ensure brand standards and operating standards meet or exceed expectations to support brand consistency
• Ensure store presentation standards are achieved and maintained
• Engage customer focus during the pick-up and check-out process
• Interface with corporate headquarters employees
• Administrative record-keeping and reporting of inventory, HR related matters and cash office records
• Manage checkbook for P&L and assist the CEM with operational budget/spending and adherence
• Assist the stales team with resets, displays and display credits (merchandising) Administer W/C matters and OSHA logs in coordination with the Store Support Center
• Warehouse/Logistics Direct/supervise truck appointments, communicate scheduling and manage scheduling issues (logistics)

Skills

Retail management

Leadership

Recruiting

Communication

Analytical skills

POS systems

Tools

POS systems

Job description

Floor & Decor is seeking a Store Operations Manager to lead day-to-day store performance, drive profitability, and uphold brand standards. You will oversee inventory, scheduling, training, and safety programs while collaborating with leadership to deliver an exceptional customer experience.

The role requires 3–5 years of retail management, strong leadership, and excellent communication skills. This on-site position offers growth opportunities and a fast-paced environment within our Michigan