Store Operations Leader

Dollar General; Burgaw (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Dollar General in the United States seeks a Store Manager-level leader to oversee all store processes from ordering to staffing, presentation, and customer service. You will manage staffing, training, safety, and daily operations to ensure effective execution of company policies and financial integrity.

The role requires strong communication, inventory management, and cash-handling expertise. You will drive performance, staff engagement, and a safe, well-organized store environment under a

Qualifications

• Ability to read and interpret documents such as safety rules and procedures.
• Ability to perform basic math calculations.
• Knowledge of cash handling procedures and deposits.
• Experience with cash registers and reporting.
• Knowledge of inventory management and merchandising.
• Strong communication and interpersonal skills.
• Recruiting, interviewing, and termination practices knowledge.
• Knowledge of safety and cash controls policies.
• Excellent organizational skills.
• Problem-solving ability.

Responsibilities

• Recruit, select, and retain qualified employees per laws and policies.
• Provide training, evaluate performance, and counsel or terminate as needed.
• Set pay recommendations and advancement.
• Communicate expectations and coordinate safety and policy meetings.
• Ensure proper opening/closing of store and staffing.
• Analyze sales, shrink, and inventory to identify trends.
• Manage stock replenishment and ordering plans.
• Preserve merchandise presentation and pricing.
• Maintain inventory accuracy and cash controls.
• Deliver superior customer service leadership.
• Maintain a clean, safe, and equipped store.
• Follow SOPs and complete paperwork on time.

Skills

Leadership

Staff management

Customer service

Communication skills

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

Cash register

Handheld scanner

Job description

Dollar General in the United States seeks a Store Manager-level leader to oversee all store processes from ordering to staffing, presentation, and customer service. You will manage staffing, training, safety, and daily operations to ensure effective execution of company policies and financial integrity.

The role requires strong communication, inventory management, and cash-handling expertise. You will drive performance, staff engagement, and a safe, well-organized store environment under a