Store Operations Lead: WOW Customer Experience

Five Below; Camp Hill (Cumberland County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health coverage

Benefits information on career site

Job summary

Five Below is hiring for a leadership-support role focused on customer experience and store operations in Camp Hill, PA. You will help supervise crew, ensure fast, friendly checkout, and assist with receiving and stocking processes.

The role emphasizes training, flexibility for shifts, and stepping in as Manager on Duty when required. Health coverage details are available on the benefits site.

Qualifications

• High school diploma or equivalent required; college experience preferred.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay composed under pressure.

Responsibilities

• Greet customers and ensure a WOW customer experience at checkout.
• Train crew on customer service and operational procedures.
• Assist with stock receiving, unpacking and stocking items on the floor.
• Act as Manager on Duty when needed, overseeing store operations and staff.
• Open/close store, secure cash, set alarms and maintain floor readiness.

Skills

Verbal and written communication

Multi-tasking

Creative thinking

Staying calm under pressure

Flexibility for shifts

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below is hiring for a leadership-support role focused on customer experience and store operations in Camp Hill, PA. You will help supervise crew, ensure fast, friendly checkout, and assist with receiving and stocking processes.

The role emphasizes training, flexibility for shifts, and stepping in as Manager on Duty when required. Health coverage details are available on the benefits site.