Store Operations Lead: Training, Service & Team Leadership

The GIANT Company; Warminster Township (Bucks County); On-site; USD 45,000 - 65,000; Full time

Job summary

The GIANT Company is seeking a Store Manager in Warminster, PA to deliver outstanding customer service while training and developing GIANT Direct shoppers. You will lead a team, ensure operational standards, and coordinate scheduling and training.

Join a team-focused environment that values inclusion, teamwork, and community impact across several states. This role emphasizes strong communication, problem-solving, and hands-on leadership to support store performance.

Qualifications

• Meets minimum age requirements (based on state regulations).
• Authorized to work in the U.S. (employment eligibility).
• Communicates and understands company policies and safety regulations to perform duties.

Responsibilities

• Promotes positive customer engagement through customer service.
• Fosters a positive and inclusive work environment.
• Responsible for training, reports, paperwork, and scheduling.
• Competent in GIANT Direct processes and tools.
• Manages GIANT Direct operations per department standards.
• Leads a team with delegation, empowerment, and follow-up for service excellence.
• Supervises duties and drives accountability while engaging team members.
• Collaborates with store/department management to address issues.
• Responds to customer questions, comments, and complaints.

Skills

Interpersonal skills

Communication

Customer service

Job description

The GIANT Company is seeking a Store Manager in Warminster, PA to deliver outstanding customer service while training and developing GIANT Direct shoppers. You will lead a team, ensure operational standards, and coordinate scheduling and training.

Join a team-focused environment that values inclusion, teamwork, and community impact across several states. This role emphasizes strong communication, problem-solving, and hands-on leadership to support store performance.