Direct Operations Team Lead — Customer Service & Training

ADQAPREV - The Giant Company; Harrisburg (Dauphin County); On-site; USD 45,000 - 65,000; Full time

Job summary

The GIANT Company in Harrisburg is hiring a Store Manager to deliver outstanding customer service and develop GIANT Direct Shoppers. The role includes overseeing daily operations, training staff, and ensuring customer engagement.

Ideal candidates will have excellent communication skills, be problem solvers, and be physically capable of meeting job demands. Join a diverse team in a dynamic retail environment with opportunities for growth.

Qualifications

• Must be authorized to work in the U.S.
• Excellent interpersonal and communication skills are necessary.
• Must meet ergonomic and physical requirements for the position.

Responsibilities

• Promotes positive customer engagement through service.
• Oversees training and daily operations of GIANT Direct.
• Handles customer inquiries and complaints effectively.

Skills

Customer service skills

Interpersonal skills

Problem-solving

Organizational skills

Communication skills

Job description

The GIANT Company in Harrisburg is hiring a Store Manager to deliver outstanding customer service and develop GIANT Direct Shoppers. The role includes overseeing daily operations, training staff, and ensuring customer engagement.

Ideal candidates will have excellent communication skills, be problem solvers, and be physically capable of meeting job demands. Join a diverse team in a dynamic retail environment with opportunities for growth.