Lead PFS: Retail Team Lead, Harrisburg Area

The GIANT Company; Halifax (PA); On-site; USD 60,000 - 90,000; Full time

Job summary

The GIANT Company is seeking a capable Store Manager to lead GIANT Direct operations in Halifax, PA. The role focuses on delivering outstanding customer service, training GIANT Direct shoppers, and building a strong, inclusive team environment.

You will oversee scheduling, training, and reporting, while ensuring adherence to company policies and safety standards. The position emphasizes teamwork and community engagement across the region.

Qualifications

• Meets minimum age requirements per state regulations.
• Authorized to work in the U.S.
• Ability to understand and apply company policies and safety regulations.
• Meets ergonomic and physical requirements, with or without accommodation.
• Meets company performance standards including regular attendance.
• Able to use or learn to use equipment and tools required for this job.
• Excellent interpersonal, organizational, communication, and customer service skills.
• Willingness to learn multiple tasks and technical requirements.
• Ability to use computers and other communication systems to perform job functions.

Responsibilities

• Promotes positive customer engagement through customer service.
• Fosters a positive and inclusive work environment.
• Responsible for training, reports, paperwork, ordering of supplies/equipment, and scheduling.
• Competent and efficient in all roles of the GIANT Direct process.
• Manages GIANT Direct operations in line with department practices.
• Leads a team with delegation, empowerment, and follow-up to provide exemplary customer service.
• Supervises performance of all duties and responsibilities of GIANT Direct team members.
• Provides feedback to store/department management and addresses operational issues.
• Handles customer questions, comments, and complaints.

Skills

Customer service

Communication

Team leadership

Training

Problem solving

Computer literacy

Job description

The GIANT Company is seeking a capable Store Manager to lead GIANT Direct operations in Halifax, PA. The role focuses on delivering outstanding customer service, training GIANT Direct shoppers, and building a strong, inclusive team environment.

You will oversee scheduling, training, and reporting, while ensuring adherence to company policies and safety standards. The position emphasizes teamwork and community engagement across the region.