Store Operations Lead — Team, Sales & Service

Coastal-Farm-; Marysville (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

PTO

Employee discount

Job summary

Coastal-Farm- is seeking a Store Manager on Duty to lead daily retail operations and support the Store Manager in achieving sales goals through strong customer service and effective merchandising.

The role requires coordinating promotions, training staff, scheduling, and overseeing store security and payroll. Forklift/propane certifications may be needed; a high school diploma and proficiency with POS systems are preferred.

Qualifications

• 3 years of experience in a retail environment preferred.
• Advanced knowledge of Eagle Browser preferred.
• Experience working in different store departments preferred.
• Advanced knowledge of operating a POS system preferred.
• High School Diploma or equivalent combination of education and experience.
• Ability to obtain and possess valid driver’s license and insurance.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with computer systems and email.
• Familiar with standard retail concepts and practices.
• Familiar with reading and understanding industry and financial reports.
• Experience using Microsoft Word and Excel.

Responsibilities

• Coordinate promotions and merchandise displays.
• Recruit, train, develop, and communicate with staff; assess performance.
• Plan work schedules and assign duties.
• Monitor and order merchandise to replenish stock.
• Ensure compliance with security, sales, and recordkeeping procedures.
• Address and resolve customer complaints or inquiries.
• Open/close the store and handle related duties.
• Manage payroll budget and fiscal responsibilities.
• In absence of Store Manager, assume duties for daily operations.

Skills

Retail experience

Customer service

Communication skills

Interpersonal skills

Adaptability

Education

High School Diploma or equivalent

Tools

POS system

Eagle Browser

Microsoft Word/Excel

Job description

Coastal-Farm- is seeking a Store Manager on Duty to lead daily retail operations and support the Store Manager in achieving sales goals through strong customer service and effective merchandising.

The role requires coordinating promotions, training staff, scheduling, and overseeing store security and payroll. Forklift/propane certifications may be needed; a high school diploma and proficiency with POS systems are preferred.